Shipping policy
Effective Date: June 2026
Thank you for shopping with Kee's Closet! We are committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are processed within 1–3 business days (Monday through Friday, excluding weekends and holidays).
During sales, holidays, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping Methods
We currently ship within the United States using USPS Ground Advantage and other available USPS shipping services.
Shipping rates are calculated at checkout based on the package weight, dimensions, destination, and current carrier rates.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update after your package has been scanned by the carrier.
Delivery Times
Estimated delivery times begin after your order has been processed.
Typical USPS Ground Advantage delivery times are:
- 2–5 business days for most U.S. destinations.
Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Kee's Closet is not responsible for orders shipped to an incorrect address entered during checkout.
If you notice an address error, please contact us immediately at shopkeescloset@gmail.com. While we will do our best to update your order before it ships, we cannot guarantee changes once processing has begun.
Lost or Delayed Packages
Once a package has been accepted by USPS, it becomes the responsibility of the shipping carrier.
Kee's Closet is not responsible for delays, lost packages, or delivery issues caused by USPS or other shipping carriers.
If your tracking information indicates that your package has been delivered but you have not received it, we recommend:
- Checking around your property and with household members.
- Contacting your local USPS office.
- Filing a missing mail search with USPS if necessary.
We are happy to assist you with tracking information if needed.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.
Email:
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If we determine that the error was on our part, we will provide an appropriate resolution.
Shipping Restrictions
At this time, Kee's Closet ships only within the United States.
We do not currently offer international shipping.
Contact Us
If you have any questions about your shipment, please contact us.
Kee's Closet
We appreciate your business and thank you for choosing Kee's Closet!
Fast Processing: Most orders ship within 1–3 business days, so you won't have to wait long to receive your new favorite styles!